Please note that hosting accounts with an asterisk (*) in the package name are located on our older servers in a different data centre to those without the asterisk.
Unfortunately, this data centre has withdrawn its API access that integrates with the billing/admin package we use. As a result, access from our billing platform to your hosting control panel is no longer available.
However, direct access to your hosting control panels is still available via the following:
a. https://ssl.extendcp.co.uk/login.cgi with the domain name and it’s associated password or
b. cpanel.your-domain.co.uk (note this only supports SSL if you have SSL certificate purchased)
c. Our login page at https://qiq.co/login/ by selecting the ‘Legacy’ link under Hosting cPanel and Webmail.
If you are able to republish the account to our newer hosting, we can always create a new hosting account there which would continue to have access via the billing/support platform. The newer hosting includes free ssl certificates and is available at no additional charge.
We are sorry for the inconvenience this change has created.